The Staff Pad has partnered with a global leader in property technology, to hire an IT Systems Specialist to support their growing internal IT operations at their Houston headquarters.
This role is ideal for a mid-level IT professional with a strong technical foundation and a passion for user support. You'll handle a mix of hands-on troubleshooting, system administration, and internal project support, helping ensure a smooth, secure IT environment across multiple office locations.
*THIS IS AN ONSITE POSITION*
Provide end-user support for desktops, laptops, mobile devices, printers, and VoIP systems
Maintain user accounts, system access, and permissions in Active Directory and Office 365
Support internal systems including Windows Server, VMware, and basic network infrastructure
Respond to service requests and document resolution steps using a ticketing system
Assist with IT projects, equipment rollouts, and system upgrades
Maintain hardware inventory and assist with onboarding/offboarding tasks
Collaborate with vendors and escalate support issues as needed
Write internal IT documentation and user guides
Windows Server (2016+), Active Directory, Group Policy
Office 365 (Exchange, Teams, SharePoint)
VMware ESXi, Hyper-V
Cisco/Aruba network hardware, Fortinet firewalls
Windows 11, remote desktop tools, Veeam Backup
5+ years of IT support or systems experience
Proficient in troubleshooting hardware, software, and basic networking issues
Strong communication skills with a service-first attitude
Experience supporting hybrid or multi-location teams a plus
Relevant certifications (CompTIA, Microsoft, etc.) are a bonus
Competitive compensation
Full benefits package (Medical, Dental, Vision, 401(k) + match)
Paid time off + 9 company holidays
Stocked breakroom & discounted fitness memberships