You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
The Artificial Intelligence & Data (AI&D) Organization is an exciting center of excellence supporting Verizon. You will partner with Network Planning, Engineering and Operations teams to create an Artificial Intelligence roadmap as well as work closely with a team of data scientists, big data engineers, and software developers to implement and deliver use cases.
You will steer the use of applied analytics and creation of models that drive network cost efficiency, network customer experience improvements, network performance optimization, and operational efficiency
Data mining and extracting usable insights from valuable data sources and validating data quality
Performing exploratory and targeted data analyses using descriptive statistics and other methods.
Identifying OKRs and KPIs for use cases that allow for continuous test & measurement of the economic impact of models in production
Partnering with the business to ensure our organization’s strategy is aligned and supportive of wider business unit strategic goals
Collaborating closely across AI&D to build predictive and prescriptive models for specific problems within the network domain that will require integration with the business processes to drive value
Presenting results and recommendations to senior management and business users
Technical Thought Leadership
Lead the strategic development and evolution of our network modeling roadmap
Operate as an expert and thought leader both within Verizon and externally within industry
Coach and mentor our high potential talent
Developing the next generation of AI that protects the privacy of our customers and ensures that our modeling practices are ethical and bias free.
You have technical expertise in data science and experience with implementation of AI in commercial applications. You have the ability to use your excellent communication and strategic thinking skills above and beyond the technical knowledge and commercial application experience.
Bachelor's degree or four or more years of work experience.
Four or more years of relevant experience required, demonstrated through work experience and/or military experience
Experience in the network domain or have a learning mindset to go deeper into the network domain relevant to the problem
Expertise in Python, Spark, and SQL to manipulate data and draw insights from large data sets using AI/ML techniques is critical
Two years of experience developing and deploying machine learning models to production
Master’s Degree in Statistics, Mathematics, Analytics, Engineering, Computer Science, or another technical and/or financial discipline
Network expertise, with a solid understanding of 4G/5G Technologies, IP Networking, RF/SP engineering tools / principles
Prior experience in building scoring models, anomaly detection solutions is preferable
Experience with large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action
Knowledge of data warehouse and data lake technology (Teradata, Hadoop, No SQL, graph DB)
Knowledge and experience applying AI/ML or analytical models (e.g.: Numpy, Scikit-Learn, Dataproc, Jupyter Notebook, Facebook Prophet, XGBoost, Regressions, Classification, etc.)
Network expertise, with a solid understanding of 4G/5G Technologies, IP Networking, RF/SP engineering tools / principles
Technical knowledge of improving system performance, capacity, reliability and scalability of the network
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,000.00 - $194,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $111,500.00 - $194,000.00....High school (or equivalent) education. Minimum call center experience (virtual or in-person). Strong verbal skills, team spirit, and precision. Comfortable working independently from home. Windows 11 computer setup, wired internet, USB headset. Pass...
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