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{"uid":"678303438189762519","crypted":"Q3BpK2Q3RCtWVzdNWG1LUlBJTDVLNklZ","location":"Naperville, IL","address":"274 Bayer Stream","zip":"91716-8940","country":"US","title":"Remote Live Chat Agent Work From Home","slug":"remote-live-chat-agent-work-from-home","sumary":" ...ensuring a positive customer experience\u2014all from the comfort of your home.\r\nThis role is ideal for someone who communicates clearly, types... ...typing requirements).\r\n~Reliable high-speed internet and a quiet work environment.\r\n~Ability to multitask and manage multiple chat... ","company":"Game Day USA","description":"<h2>Job Overview<\/h2><p simplifier=\"block\">We are seeking a friendly, detail-oriented <b>Remote Live Chat Agent<\/b> to provide real-time customer support through online chat. You will be responsible for answering customer inquiries, resolving issues, and ensuring a positive customer experience\u2014all from the comfort of your home.<br>This role is ideal for someone who communicates clearly, types quickly, and enjoys helping people.<\/p><h2><b>Key Responsibilities<\/b><\/h2><ul><li>Respond to customer questions via live chat in a timely and professional manner.<\/li><li>Provide accurate information about products, services, policies, and troubleshooting steps.<\/li><li>Resolve issues or escalate complex inquiries to the appropriate team.<\/li><li>Maintain, log, and update customer information within the system.<\/li><li>Follow communication guidelines and brand tone consistently.<\/li><li>Stay knowledgeable about product updates and company procedures.<\/li><li>Meet performance goals such as response time, customer satisfaction, and accuracy.<\/li><\/ul><h2><b>Required Qualifications<\/b><\/h2><ul><li>Strong written communication and problem-solving skills.<\/li><li>Ability to type 45+ words per minute with accuracy (or meet company typing requirements).<\/li><li>Reliable high-speed internet and a quiet work environment.<\/li><li>Ability to multitask and manage multiple chat conversations at once.<\/li><li>Customer service experience preferred but not required.<\/li><li>Comfortable using chat platforms, CRM tools, and basic computer applications.<\/li><\/ul><h2><b>Preferred Qualifications<\/b><\/h2><ul><li>Previous experience as a chat agent, customer support specialist, or call center representative.<\/li><li>Familiarity with help desk software such as Zendesk, Intercom, Freshdesk, or LiveChat.<\/li><li>Basic troubleshooting knowledge for online services or consumer products.<\/li><\/ul><h2><b>What We Offer<\/b><\/h2><ul><li>100% remote work\u2014no commute.<\/li><li>Flexible scheduling (day, night, or weekend shifts depending on availability).<\/li><li>Competitive hourly pay or salary.<\/li><li>Paid training to help you succeed.<\/li><li>Opportunities for growth within customer support or other departments.\n<ul><li>Supportive, people-first company culture.<\/li><\/ul><\/li><\/ul>","tags":"Hourly pay, Full time, Part time, Remote work, Flexible hours, Night shift, Weekend work, Day shift, ","url_out":"https:\/\/jooble.org\/jdp\/678303438189762519?ckey=work-from-home&rgn=-1&pos=4&groupId=34656&elckey=-8352450716924559247&pageType=20&p=1&sid=-7578073215413848771&jobAge=719&relb=100&brelb=100&bscr=17358.755674349777&scr=17358.755674349777&searchTestGroup=1_1389_3&iid=1675426792238888479","salary":"$23.9 - $36.65 per hour","currency":"USD","pubDate":1767920745,"expDate":1770512745}Anon7 - 2022
AnonSec Team